Privacy Policy for My Soul AI

This Privacy Policy outlines how My Soul AI may collect, use, disclose, and safeguard information in connection with the app and its interactive features.

My Soul AI (“My Soul AI,” “we,” “us,” or “our”) provides AI-powered conversations and related interactive experiences. This policy explains our information practices and the options that may be available to you. The specific data handled depends on the features enabled and how you choose to use them.

1. AI Data Processing & Privacy Disclaimer

Important information

My Soul AI uses artificial intelligence to provide certain features. When you submit a prompt, message, character instruction, or other input to an AI feature, that content may be processed by our systems and by external AI or infrastructure providers to produce the response you requested.

Types of input that may be processed

  • Messages, prompts, questions, and content exchanged during AI conversations.
  • Character settings, preferences, and instructions you choose to submit.
  • Images, audio, or other media if the relevant feature is available and you choose to upload or share it.
  • Technical details associated with a request, such as timestamps, feature events, and error diagnostics.

Purposes of AI processing

  • Generating AI responses and enabling the feature you select.
  • Operating, maintaining, and troubleshooting AI functionality.
  • Monitoring service reliability and protecting against misuse or security threats.
  • Meeting applicable legal requirements.

We may rely on third-party AI models and supporting technology vendors, which may include OpenAI or other providers depending on our implementation. These providers may process submitted content on our behalf to support the requested functionality.

Please do not submit passwords, payment-card information, government identification numbers, or other highly sensitive information in chat prompts. AI output may be inaccurate, incomplete, or unexpected. It is provided for interactive and entertainment purposes and should not be treated as medical, legal, financial, or other professional advice.

2. Age Restriction

My Soul AI is intended strictly for individuals who are 18 years of age or older. By using the app, you confirm that you meet this requirement. The service is not designed for children, and we do not knowingly permit anyone under 18 to use it.

If we become aware that a person under 18 has provided personal information, we may take reasonable steps to delete the information and restrict access to the service.

3. Information You May Provide

Depending on the functions you use, you may provide information such as:

4. Device and App Activity Information

When you use My Soul AI, we or our service providers may receive technical information such as device model, operating system, app version, language, IP address, approximate region, permitted device identifiers, crash reports, diagnostic logs, and general interactions with app features.

This information may be used to keep the app compatible with devices, investigate errors, measure stability, protect the service, and improve usability.

5. How We Use Information

Information may be used to:

6. Third-Party Providers and Sharing

We do not sell personal information. We may share or make information available to service providers where necessary to operate the app, such as AI processing vendors, cloud hosting and storage providers, analytics and diagnostics services, security providers, customer support providers, and app marketplace or payment services.

Information may also be disclosed when required by law or valid legal process, when reasonably necessary to protect users or our rights, to investigate suspected fraud or security incidents, or in connection with a merger, acquisition, or transfer of business assets, subject to applicable law.

7. Third-Party Platforms

Some app functions may rely on services operated by third parties. Those providers may handle information under their own privacy notices and applicable agreements. Their services and integrations may change over time as the app develops.

8. Purchases and Subscriptions

If you obtain My Soul AI through an app marketplace, that marketplace may process your account and transaction information under its own policies. Purchases made through a marketplace are generally handled through its billing system. We may receive limited transaction details, such as purchase status or subscription validity, to enable access to paid features and provide support.

9. Analytics and Similar Technologies

Where implemented, software development kits, analytics tools, device identifiers, and similar technologies may help us understand feature usage, identify crashes, measure performance, and detect abuse. Where applicable law requires consent or specific user controls, the relevant options will be provided.

10. Data Retention

We retain information for only as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining security, responding to requests, resolving disputes, and meeting legal obligations. Retention periods vary depending on the type of information and the reason it is held. Information that is no longer needed may be deleted, anonymized, or securely disposed of.

11. Security

We use reasonable technical, organizational, and administrative measures intended to protect information against unauthorized access, loss, alteration, misuse, or disclosure. No online service or electronic storage system can be guaranteed to be completely secure.

12. International Processing

Our service providers or technical infrastructure may be located outside your country of residence. As a result, information may be processed in other jurisdictions. Where required by applicable law, we take steps intended to provide appropriate safeguards for international transfers.

13. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, to object to or restrict particular processing, to receive a portable copy where applicable, or to withdraw consent when consent is the basis for processing.

These rights may be subject to legal exceptions. To make a request, contact us using the email below. We may ask for information necessary to verify your identity and clarify the request.

14. Requests to Delete Information

If the app offers account-deletion controls, you may use them to submit a deletion request. You may also email us about deleting information associated with your use of My Soul AI. Certain records may be retained where required by law or reasonably necessary for security, fraud prevention, or dispute resolution.

15. Children’s Privacy

My Soul AI is an 18+ service and is not intended for children under 18. We do not knowingly collect personal information from children. If you believe someone under 18 has submitted information to us, please contact us so we can review the situation and take appropriate steps.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes to the app, service providers, information practices, or legal requirements. The current version will be made available through an appropriate channel associated with My Soul AI. Any update will apply as permitted by applicable law.

17. Contact Us

For questions about this Privacy Policy or requests relating to your information, contact:

My Soul AI
Email: gmail@spgtech.quest